Student Protection Plan
Student Protection Plan
SUMMARY OF CLAIMS PROCEDURES
All claims should be submitted as soon as possible subjected to a cap of 365 days from the date of accident.
| Online Submission 1. Go to Income’s GPA portal at https://studentgpa.incomegroupins.com.sg 2. Click on “New/Follow up Accident Claim” 3. Complete online claim form 4. Upload tax invoice(s), receipts (outpatient/inpatient claims) and required documents 5. Confirmation email will be sent to parents or students, and school administrator |
| Follow Up Claim Submission 1. Go to Income’s GPA portal at https://studentgpa.incomegroupins.com.sg 2. Click on “New/Follow Up Accident Claim” |
| Enquiry on Status of Claims 1. Go to Income’s GPA portal at https://studentgpa.incomegroupins.com.sg 2. Click on “Check Claims Status” |
| Required Documents 1. For hospitalisation or day surgery, a copy of Inpatient discharge summary/ Day surgery form/ Attending physician’s medical report 2. Police report, if applicable 3. If you have submitted a claim to any third party who has reimbursed your bills (e.g. other insurance policies/ insurers/ your employers), please submit copies of the following documents: a. Reimbursement letter/ claim settlement letter from other source b. Copy of the Shield Plan’s settlement letter if there is any payment by Medisave-approved Integrated Shield Plan. Please note that the list of documents above is not exhaustive. Other documents may be requested if necessary. |