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SLS Support for Home Based Learning


Student Learning Space Support for Home-Based Learning


1.      In view of the COVID-19 outbreak, the Student Learning Space (SLS) will be the main platform that our school will deploy to support Home-Based Learning (HBL) in the event if escalated measures are taken. The following sections contain information to support your child/ward in the event they encounter issues using SLS. 


The link to SLS is https://learning.moe.edu.sg.


The details to your child's Home-Based Learning can be found here,  https://sites.google.com/moe.edu.sg/egpsusetech/home-based-learning-schedule


Support during School Operating Hours


2.      During school operating hours, students should contact the School-based Helpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts, as well as queries about lesson assignments.

School-based Helpline: 63687705 (Mondays - Fridays: 8:00 am - 4:00 pm)

For other matters, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.


Support during Non-School Operating Hours


3.      Students can only contact the SLS Helpdesk outside the school operating hours.

SLS Helpdesk: 6702 6513

Mondays - Fridays: 4:00 pm - 9:00 pm

Saturdays: 9:00 am - 9:00 pm

*Closed on Sundays & Public Holidays

Alternatively, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.


Frequently Asked Question


What are the Operating System and Browser Requirements for SLS?

The following are the recommended operating systems:
● Windows laptop/desktop with Microsoft Windows 7 SP1 and later
● Apple laptop/desktop with Mac OS X 10.9 and later
● iPad with iOS 8 and later
● Android tablet with Android 5 and later
SLS is accessible through the latest internet browsers (minimum: Internet Explorer 11,
Google Chrome 51, FireFox 51 or Safari 7.1).

Can SLS run on mobile phones?

You can access SLS from internet browsers installed on your mobile phones or
equivalent devices. However, the system is currently not optimised for use on these
devices